At Lily Candle, we believe in the warmth of connection and the importance of trust. Just as we pour care into crafting each molded candle, we pour the same level of dedication into protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, ensuring your experience with us is as secure as it is delightful.

What Information We Collect

When you visit Lily Candle, we may collect certain information to enhance your shopping experience. This includes:
– **Personal Details:** Your name, email address, shipping address, and payment information when you place an order.
– **Browsing Data:** Information about your device, IP address, and browsing behavior to improve our website and tailor your experience.
– **Communications:** Records of your interactions with us, including emails and customer support inquiries.

How We Use Your Information

Your information helps us create a seamless and personalized experience. We use it to:
– Process and fulfill your orders, ensuring your candles arrive safely and on time.
– Communicate with you about your order, updates, and promotions (if you’ve opted in).
– Improve our website, products, and services based on your feedback and browsing behavior.
– Protect against fraud and ensure the security of your data.

Sharing Your Information

We value your trust and will never sell or rent your personal information to third parties. However, we may share your data with trusted partners who assist us in operating our website, processing payments, or delivering your orders. These partners are bound by strict confidentiality agreements and are only permitted to use your information for the purposes we specify.

 Your Rights and Choices

You have control over your personal information. You can:
– Update or correct your account details at any time.
– Opt out of marketing communications by clicking the “unsubscribe” link in our emails.
– Request access to or deletion of your personal data by contacting us at [insert contact email].

Data Security

We take the security of your information seriously. Our website uses industry-standard encryption and security measures to protect your data from unauthorized access, disclosure, or misuse. While no system is completely foolproof, we are committed to safeguarding your information with the utmost care.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings, though disabling cookies may affect certain features of our website.

Changes to This Policy

As Lily Candle grows, we may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of any significant changes and always keep the latest version available on our website.

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If you have any questions or concerns about our Privacy Policy, please reach out to us at [insert contact email]. We’re here to listen, help, and ensure your experience with Lily Candle is as bright and trustworthy as the light our candles bring.

Thank you for trusting Lily Candle. Your privacy is our promise.